FAQs
How do I amend an order once I’ve submitted it?

Once you have clicked on ‘Place Order’, your order is sent to LTS Electrical for processing. As such, you cannot then amend or cancel the order Staged. Please contact our web services team on 020 8106 5556 or via email info@lts-electrical.com
How will I be updated on the progress of my order?
You will receive an emailed acknowledgement of your order when it is placed. Please note that your order may arrive as one or more deliveries.
Why haven’t I received email confirmation of my order?

All orders are followed by an email confirmation almost immediately. If you do not receive confirmation within 3 hours of placing your order, please contact us on 020 8106 5556 or via email info@lts-electrical.com
Where can I find your data sheet?
Some product datasheets are available on the LTS Electrical website. If you can’t find the specific datasheet you’re looking for, please contact us at 020 8106 5556 or via email at info@lts-electrical.com.
Where can I go for technical support or product advice?
Please contact us on 020 8106 5556 or via email info@lts-electrical.com